Woovo Phuket Patong

We got 3 rooms at this hotel. Friends traveling together. The hotel is good and the rooms are good. But the staff was not nice at all to our group. They don’t know how to treat the costumers. I asked at the night before to have a breakfast box to leave early in the morning. They said I could not request that anymore because the kitchen was closed. I asked if our group could have breakfast 5 minutes before the breakfast time. And they said NO. I waited the breakfast room to open to get at least a coffee and a piece of bread and leave with our taxi because we didn’t have the time to sit and eat. One staff/ manager from the hotel came to us, was not polite at all, and said we could not take anything to eat. It was not nice and we felt very embarrassed and humiliated. We just wanted to grab something to eat since they said we could not request the breakfast box. Being treated like that was horrible. The staff was not polite at all to us. I would not stay there again.

My friends and I booked into this hotel and there are no words to describe how amazing this hotel was. They tend to every detail, making certain that your stay is enjoyable, comfortable, relaxed and stress free. This is the kind of impeccable service tourists need on their vacation! 👍👌

The hotel itself is fabulous! The latest tech and comfortable beds with a great maid service and lovely ac Its up Some random backstreet but dint let this put you off The rooms themselves only have news channel on tv, so best to avoid! However there is no cocktails on offer although there signs In restaurant?? , But mainly the reason for not a 5 star stay is there was a misunderstanding about me paying for laundry, which i thought i payed in advance was then sent and proven by the hotel in fairness on camera, albeit the staff were being passive aggressive The thing is it was 360 baht for laundry (paid 10000 baht for 5 nights) which on the grand scheme of things, the treatment on checkout like i would try to shaft the hotel somewhat tainted a lovely stay! I would still recommend this hotel

Check-in was a little confusing - they say the name on my booking and passport is not tally which is abit weird as i still have my first and last name. The staff friendly was just so-so which I’m ok. 1. Deposit required to be paid 1500baht. Wifi not strong enough. 2. Bed is excellent, toilet is nice too. 3. Aircon abit weird to control remote, but it was fine. 3. Funny that we need to pay for the slippers if we use it. 4. Toothbrush and toothpaste wasn’t provided just FYI but 711 and Too Daily is everwhere so that’s fine. 5. Take note on their local powerpoint so you need to bring your international plug. 6. Location is great, 10mins walk to the beach if you know the short cut ways (behind the hotel!) 7. TV is totally Sucks, we got nothing to watch and it’s mostly the news channel. So don’t expect anything on the screen. Overall, nice experience.

This is a clean, well looked after, good facilities, clean room, comfy beds, good enough breakfast, very nice and clean pool at the heart of busy Patong, in a rather calm and silent avenue. It is very good value for money as it provides real 4 star service at reasonable prices.